Shipping policy
Shipping policy-The Adiba Store
Welcome to The Adiba Store. We are committed to delivering your orders quickly, safely, and efficiently.
Order Processing Time
- All orders are processed within 1–3 business days.
- Orders are not processed or shipped on Sundays or public holidays.
- During high-demand periods, processing times may be slightly delayed.
Shipping Time
Estimated delivery times:
- Within India: 5–8 business days
- International Orders: 10–20 business days (if applicable)
Delivery times may vary depending on:
- Customer Location
- Courier Availability
- Weather Conditions
- Festivals or Public Holidays
Shipping Charges
- Shipping charges are calculated at checkout based on your location and order value.
- Free shipping may be available on selected products or promotional offers.
Order Tracking
Once your order is shipped, you will receive:
- A Tracking Number
- Courier Details
Via Email or SMS.
You can track your order using the provided tracking information.
Delayed or Lost Packages
If your order is delayed beyond the estimated delivery time, please contact us at:
Email: teamadibastore@gmail.com
We will coordinate with the shipping partner to resolve the issue as soon as possible.
Incorrect Address
Please ensure your shipping address is accurate before placing an order.
The Adiba Store is not responsible for:
- Delays
- Lost Packages
- Failed Deliveries
Caused by incorrect or incomplete addresses.
Damaged Items
If you receive a damaged or defective product:
- Contact us within 48 hours of delivery
- Provide photos/videos of the product and packaging
We will review the issue and provide a suitable resolution.
International Customs & Duties
For international orders, customs duties or import taxes (if any) are the responsibility of the customer.
Contact Us
For any shipping-related questions, feel free to contact us:
The Adiba Store
Email: teamadibastore@gmail.com